He didn't charge us for the service visit as he claimed he should have done the job right the first time. Since I called in the issue two days ago the sound has ironically gone away. 6 possible causes and potential solutions. After doing so he found a piece that was positioned incorrectly which should have been warming some element to prevent clogging. I too am having issues with my ice maker not producing ice. It also causes water to drip from the icemaker down to the bottom of the fridge as well as making the fridge temperature fluctuate. We replaced the icemaker module but it did not help. If Ice Off is not enabled, but the ice maker still does not produce ice unless the test/reset button is pressed, test unplugging the unit for 1-2 minutes. How to Fix an Ice Maker in a Samsung Refrigerator - YouTube He claimed the issue was the ice maker didn't have a good seal around it so warmer air gets into the ice maker area causing frost/ice build up which comprises the ice maker to function properly. However, when pressing the test button, the ice maker will continue to harvest any ice that is in its ice tray. We also had ice build up again under the icemaker. About a week later our refrigerator was making an odd sound after closing the door. We have had many issues since I last posted our icemaker issues on the Samsung Community Support site. ft. French Door Black Refrigerator with Filtered Ice Maker. Do any of these look familiar? We have manuals, guides and of course parts for common RF260BEAEBC problems. It was getting louder and louder. We've got millions of parts, hundreds of brands, and thousands of step-by-step videos— everything you need to find it, fix it and finish the job right. My 2.5 year old Samsung refrigerator icemaker stopped dropping ice. Issue was all related to the ice maker...again. Below is a step by step guide on 3 different ice makers and how to test them. Samsung 26 Cu Ft French Door Bottom Freezer Black Refrigerator - RF260BEBK/ Filtered Ice Maker In The Freezer/ High Efficiency LED Lighting/ Twin Cooling Plus System/ Cool Select Pantry With Temperature Control/ Power Freeze And Power Cool Options/ Two Humidity Controlled Crispers/ Tempered Glass Spill Proof Shelves/ Gallon Door Bins/ EZ-Open Handle On Freezer Door/ Auto Out … Find all the parts you need for your Samsung Refrigerator RF260BEAEBC at RepairClinic.com. 11:37 AM Samsung Support CA Shipping all 7 days! The company's official website also offers a … I will be calling the service company yet again. Anyone else feel like I do? I chatted with a Samsung rep and there isn't anything they can do or offer. Refrigerator ice maker not working. Messages can be sent using the following link or by visiting any mod's profile. Plastic tray style icemaker. Best answer: The RF260BEAESP has a water filter that services the automatic ice maker in the freezer, but it doesn't have an internal water dispenser. Can you verify that the ICE off light is not turned on? We are an authorized distributor of Samsung Parts and Products for Samsung Electronics in the United States. When the Ice Off icon is illuminated, the ice maker is turned off. It appears that many in this forum have not received a satisfactory answer. Technician we had was extremely good with 30+ year of appliance repair and works for one of the 15 Samsung-certified repair service companies in the U.S. (so needless to say has seen his share of issues). Replacement Samsung icemaker assembly. He felt bad that there was still an issue and blamed himself for not resolving the issue. 10-01-2016 Contact Samsung's customer support department at 800-726-7864 if basic troubleshooting doesn't address your ice maker's issues. Manuals and User Guides for Samsung RF260BEAEBC. If the reset button is manually pressed, the motor starts, the ice drops and the tray refills. When the Ice Off icon is illuminated, the ice maker is turned off. This is a follow up from my post three weeks ago. 07:46 AM. Thank you. by - edited Email, Cooling System Icemaking System Dispensing System, Samsung Refrigerator Defrost Heater Assembly. Samsung should be taking some major action or else be prepared for a class action lawsuit. If so, the fan blades should be inspected for damage. Refrigerator fan blade. ... Refrigerator ice maker not working. The temperature is set at 2 degrees and the water filter was replaced. 05:07 PM However, when pressing the test button, the ice maker will continue to harvest any ice that is in its ice tray. To the Samsung CEO, stop cowering behind the lame customer service reps that don't have the solution as there is no solution for the faulty product. The tray fills but the ice will not automatically drop. We also have ice building up again in the ice compartment. What is my next step? 02:05 PM Start doing it yourself with the confidence that comes with 100+ years of experience. Discover the latest features and innovations available in the 35 3/4 inches x 70 inches, 25.5 cu. 4 possible causes and potential solutions, 6 possible causes and potential solutions, 2 possible causes and potential solutions. Join Repair Clinic's VIP email list for 10% off, plus other discounts and tips! Are you having any other issues? Thanks for your interest, Ms. Samsung - last edited on En español Live Chat online. 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