One of … Method 3: Remove VGA/Display Driver In Safe Mode (Windows 8/8.1/10/7/Vista) Reboot back into Safe Mode. The information gathered is for Communitic International to ensure the sending of the newsletter. see: how to create a bootable windows 10 media. After, we suggest you to check motherboard and processor to see if they are damaged. Since there is corruption; and if the data is not important we can restore it back to factory defaults then do a clean install of Windows. You may need to change the boot order from bios. Turn it on to see if the problem persists. Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Therefore, in this step, we will be correcting this user shell entry. If you have two RAMs inserted, then remove both and replace only one. You will need to go online and download the most up to date driver for your device and install that. If that is the case, simply going into Device Manager, expanding the Display adapters section, right-clicking on the onboard graphics card and clicking on Disable should fix the issue. Connect the charger back and try turning it on. If your computer boots to a black screen here are a few ways that you could remedy the problem. Nowadays, PCs are getting more and more advanced with multiple graphics cards for heavy usage. If you are using multiple monitors disconnect/reconnect and test with your primary screen. Push the start button 2-3 times to eliminate remaining current. If you do not see your onboard graphics card in the Display adapters section, click on View in the top left of the Device Manager dialog and click on Show hidden devices. Check to see if the issue persists after making these changes. A decent fix for the black screen issue for people whose computers have tow graphics cards – the onboard graphics card that came with the computer and the graphics card that they have added to it (such as an Nvidia or AMD graphic card) – is to simply disable the onboard graphics card. Type in the following command one by one for each file to rename it. Simply look for the VGA connector (there will be a monitor symbol) on your laptop, and connect it to the external monitor. If you are able to get the display to work on an external monitor, then there may be a problem with your laptop's backlight bulb or inverter, one or both of which will need to be replaced. In order to do that, follow the steps below. Wait for the service to be stopped completely and restart your computer. Some of the Windows 10 users who have suffered from the black screen issue in the past report that simply turning their computer off using its Power button and then starting it back up again did the trick and got rid of the issue for them. If that is the case, simply opening the Start Menu, searching for Advanced power settings, opening Advanced power settings and changing your laptop’s screen brightness when plugged into anything except for 100% (even 99% will do) will get rid of the black screen problem. To refresh a Windows 10 computer, you need to: In some cases, the User shell might be preventing the user from being able to boot safely into their computer. Go into the Device Manager under display adapters and right click your display adapter and click Uninstall. To turn off fast start-up option; follow these steps, Contrary to earlier reports the upcoming TWS earphones from Samsung will be called ‘Galaxy Buds Pro’, AMD ‘Big Navi’ Cards Launch Was Merely For Promotion As Dealers Stand No Chance Of Receiving Any Decent Quantum, Reveals Reseller, Cyberpunk 2077 Cross-Saves For Next-Gen Consoles Confirmed. Therefore, in this step, we will be replacing this profile cache after copying it from a location. Windows 10 is released with a Fast Startup feature. If you are replacing the RAM, make sure that it is compatible with your computer's specs. If it opens the Explorer window; login and uninstall antivirus software/graphic card and then re-install. Apparently, having two graphics cards on a Windows 10 computer can result in a clash that consequently gives birth to the black screen issue. I get to see the little circle color things swirl around with the "Loading Windows" text, but were the login screen usually appears, I get a totally black screen with a movable mouse pointer. I get to see the little circle color things swirl around with the "Loading Windows" text, but were the login screen usually appears, I get a totally black screen with a movable mouse pointer. When Windows 7 gets to a black screen with a cursor and gets stuck there, it is likely that there are corrupted system files in your computer. Hardware - Black screen at standby or startup. After it has been uninstalled, go to the manufacturer’s site to download the latest driver. It is possible the Profile cache for your current user account has either gone missing from some locations or it has been corrupted in certain locations due to which this issue is being triggered. This method will erase all your data and put/install the original operating system that came with your computer. Double click on the “Shell” entry on the right pane. Black screen issue on Windows 10 usually occurs after an upgrade or when an automated Windows Update installs updates on your system. Therefore, in this step, we will be renaming these files and then check to see if the issue still persists. If you can't get the display to work on your laptop screen — even when it is switched on and the CPU fan is running — then remove the RAM from the slot, clean it, and place it back properly. If your computer is starting normally, but then as soon as Windows has loaded, the screen goes black, this solution could help. A slight variation on this solution is to remove your power cord (from the PC or laptop) and hold the Power On button for 30 seconds to 1 minute and then connect the power cord back again. Windows 7 startup black screen w/ cursor [Solved/Closed] Report. Cable select could be going out and cause the same symptoms. Microsoft’s Surface Pro 8 and Surface Laptop 4 Latest Images Leak Online Confirming Specifications And Dimensions? Make sure that the drivers you download are specifically designed for Windows 10 to ensure the success of this solution. If you can’t see the desktop after logging in to your account and you are stuck on the black screen, then press Win + P + Down Arrow Key (Twice) on the keyboard and enter the details again. Refreshing your computer has almost entirely the same effect as resetting it to factory settings, with the exception of the fact that a refresh only deletes installed programs and applications and keeps your personal data whereas a reset gets rid of everything on your computer. Before we go into any extensive troubleshooting; we need to check some basic settings. Black Screen with mouse pointer. Not having the updated Windows 10-compatible drivers on your computer is another thing that can cause your computer to be affected by the black screen issue. Since this black screen is most likely a hardware (GPU) problem we will need to assess and troubleshoot various settings to diagnose and fix it. If it is a laptop with a user-removable battery then; Test, and see if the issue is resolved; if not then proceed to Method 4. Disconnect everything. The information will be used subject to terms and conditions, for advertising purposes. If not proceed with the steps below: This method is all about fixing the issue blindly as you can’t see anything on a black screen. In certain situations, the user shell configuration inside the registry might get corrupted due to which this black screen issue can occur. Help! If this resolves the issue; you’re lucky. On laptops that had high-end graphics cards and were updated to Windows 8, the black screen issue often presents itself when they are plugged into an AC power outlet. Try to use an HDMI cable for connection instead of a DVI or VGA one. 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