- … Nurses provide patients with support and information while maintaining a level of professional distance and objectivity. Following are some of the techniques that will be helpful to use when living with a person with mental illness. Hospital stays can be lonely, stressful times; when nurses offer their time, it shows they value patients and that someone is willing to give them time and attention. Communication in mental health nursing is an essential component of all therapeutic interventions. This chapter examines the verbal and non-verbal communication skills that are most relevant to mental health nursing, and illustrates how each skill can be used in practice. Non-verbal communication can help show your support when listening to a friend, family member or loved one about their mental health. Therapeutic communication is a collection of techniques that prioritize the physical, mental, and emotional well-being of patients. At times, it’s useful to not speak at all. It forces patients to think about the sequence of events and may prompt them to remember something they otherwise wouldn’t. What Is Therapeutic Communication? Active listening involves showing interest in what patients have to say, acknowledging that you’re listening and understanding, and engaging with them throughout the conversation. Patients often ask nurses for advice about what they should do about particular problems or in specific situations. Therapeutic communication is often most effective when patients direct the flow of conversation and decide what to talk about. Learn vocabulary, terms, and more with flashcards, games, and other study tools. Ending a summary with a phrase like “Does that sound correct?” gives patients explicit permission to make corrections if they’re necessary. From the online BSN to online DNP, the programs provide nurses with a challenging, flexible learning environment that accommodates personal and work schedules. It’s frequently useful for nurses to summarize what patients have said after the fact. Observations about the appearance, demeanor, or behavior of patients can help draw attention to areas that might pose a problem for them. Nurses provide patients with support and information while maintaining a level of professional distance and objectivity. Nurses can utilize proven therapeutic communication techniques that promote quality care. Start studying Mental health: Communication Techniques. - … Deliberate silence can give both nurses and patients an opportunity to think through and process what comes next in the conversation. A compliment can sometimes be taken as condescending, especially when it concerns a routine task like making the bed. A goal of therapeutic communication is for the patient to have the opportunity to express themself freely with the psychiatric nurse. Similar to active listening, asking patients for clarification when they say something confusing or ambiguous is important. Voicing doubt can be a gentler way to call attention to the incorrect or delusional ideas and perceptions of patients. Observing that they look tired may prompt patients to explain why they haven’t been getting much sleep lately; making an observation that they haven’t been eating much may lead to the discovery of a new symptom. Phrases like “What do you hear now?” or “What does that look like to you?” give patients a prompt to explain what they’re perceiving without casting their perceptions in a negative light. 1. Non-verbal communication can help show your support when listening to a friend, family member or loved one about their mental health. The knowledge and interpersonal skills that a nurse uses to communicate are essential aspects of helping the person who is experiencing mental health problems or distress, as well as facilitating the development of a positive nurse–client relationship. Communication Techniques. However, saying something like “I noticed you took all of your medications” draws attention to the action and encourages it without requiring a compliment. By expressing doubt, nurses can force patients to examine their assumptions. A goal of therapeutic communication is for the patient to have the opportunity to express themself freely with the psychiatric nurse. For a better experience upgrade to Microsoft Edge. Visit Hope and Healing Center & Institute; A comprehensive, faith-based mental health resource serving the Houston community and beyond ... An independent 501c3 non-profit organization housed on the St. Martin’s campus, the HHCI is a comprehensive mental health resource serving the Houston community and beyond. Acceptance isn’t necessarily the same thing as agreement; it can be enough to simply make eye contact and say “Yes, I understand.” Patients who feel their nurses are listening to them and taking them seriously are more likely to be receptive to care. Saying something like “I’m not sure I understand. Communication in mental health nursing is an essential component of all therapeutic interventions. Nurses should always let patients break the silence. It is an important part of building a therapeutic interpersonal relationship, explains "Psychiatric Mental Health Nursing". Try these tips for effectively communicating your mental health needs. In mental health nursing, communication skills form the basis of every intervention. One of the main ways nurses establish trust with patients is through communication. There are a variety opens of therapeutic communication techniques nurses can incorporate into practice. Because nurses are likely to have the most direct contact with patients, effective nurse-patient communication is critical. M.O.V.E. Nurses can ask patients what they think they should do, which encourages patients to be accountable for their own actions and helps them come up with solutions themselves. For people who are suffering from mental illness need to be listened to and it helps them in their healing process. It can be vital to the care of patients to disagree with them, present them with reality, or challenge their assumptions. Mental illness in a family can affect every one who lives with the person. * Learn strategies to communicate effectively about mental health in workplace. For patients experiencing sensory issues or hallucinations, it can be helpful to ask about them in an encouraging, non-judgmental way. In mental health nursing, communication skills form the basis of every intervention. Offering to stay for lunch, watch a TV show, or simply sit with patients for a while can help boost their mood. Rivier University’s online nursing degrees teach the communication skills needed to excel in nursing. This demonstrates to patients that the nurse was listening and allows the nurse to document conversations. By encouraging them to make comparisons, nurses can help patients discover solutions to their problems. By using nonverbal and verbal cues such as nodding and saying “I see,” nurses can encourage patients to continue talking. Effective interpersonal skills are central to a mental health nurse’s ability to form a sound therapeutic alliance and to the role of mental health nurses (Peplau, 1952). It may give patients the time and space they need to broach a new topic. To continue learning how to start and maintain conversations around mental health and substance use, find a Mental Health … Effective interpersonal skills are central to a mental health nurse’s ability to form a sound therapeutic alliance and to the role of mental health nurses (Peplau, 1952). Good interpersonal skills are what each mental health nurse needs to make nursing happen. Start studying Mental health: Communication Techniques. prioritize the physical, mental, and emotional well-being of patients. When this happens, nurses can focus on their statement, prompting patients to discuss it further.
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