Top Level of Management. Consistent high quality customer service is essential for survival. The Board of Directors are the representatives of the Shareholders, i.e. Managers serve their compa-nies well when they plan, organize, lead, and control. These three levels of management taken together form the ‘hierarchy of management’. The principal functions of the middle level management can be outlined as follows: 1. Vertical management, also called top-down management, refers to the various levels of management within an organization.Managers at different levels are free to focus on different aspects of the business, from strategic thinking to communicating information to operational efficiency. Middle level management interprets the policies of the company. Functions of Management. Types of Managers Vertical Management. So their functions are supervisory in nature. The Chief Executive Officer is also called General Manager (GM) or Managing Director (MD) or President. The lower-level management consists of foremen and supervisors. they are selected by the Shareholders of the company. Managers need to create broad objectives and mission statements as well … The three management levels form the management hierarchy, that represents the position and rank of executives and managers in the chart. The Top Level Management consists of the Board of Directors (BOD) and the Chief Executive Officer (CEO). Planning is choosing appropriate organizational goals and the 2. Management Levels Exhibit 17 Management Skills and Management Function Matrix How The Managers Job Is Changing The Increasing Importance of Customers Customers: the reason that organizations exist Managing customer relationships is the responsibility of all managers and employees. 3. Planning is carried out at both the macro and micro level. Management levels and the four managerial functions Managers at different levels of the organization engage in dif-ferent amounts of time on the four managerial functions of planning, organizing, leading, and controlling. more likely to be promoted into management jobs, to be successful as managers, and to be promoted into up-per levels of management.10 The evidence is clear. to decide beforehand what is to be done in future. They issue orders to the subordinates and others in their department, 4. MANAGEMENT Overview Nature Levels Sources Negative connotations Negative factors Positive factors Strategies for managing Nature of Conflict Conflict is inevitable ... – A free PowerPoint PPT presentation (displayed as a Flash slide show) on PowerShow.com - id: 42454c-YjE5M Planning: It is the first and foremost function of management, i.e. It is the responsibility of the Middle Management to prepare organizational set up in their department. (That’s why this book is organized around the func-tions of management.) Planning is the part of management concerned with creating procedures, rules and guidelines for achieving a stated objective. When the work is assigned to workers, then these people see that the work is carried out properly and at the right time.
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