EaseMyTrip reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether. Before the lockdown, the 2 airlines allowed refunds to be held only in a credit shell. 7. Step 3: Enter PNR/Booking reference and email ID/last name. (File) Flights stranded at … Thank you. 4. boarding. A credit shell is valid for up to 1 year from the date of issuance. By Logging in, I understand and agree to Easemytrip, Oops! Get the instant fare drop offers in your inbox, Enjoy holidaying with customized packages, Get the best deals on flights, buses and holiday packages, Please enter the code to verify your mobile number, Please enter the code to verify your Email ID, Customers are eligible for booking IndiGo flights against their cancelled PNR using Credit Shell available at EaseMyTrip.com. It is a credit note created by IndiGo against a cancelled PNR to be used for a future booking, for the same passenger/s. Only one credit shell can be redeemed in one booking. Sorry for the inconvenience. © 2019 Le Travenues Technology Pvt. It is a credit note created by IndiGo against a cancelled PNR to be used for a future booking, for the same passenger/s. Proof in the form of Valid Photo ID and relevant Military ID has to be presented at the time of check-in, failing which passenger will be denied A credit shell (or flight/travel credit) is an open ticket, issued when an airline holds on to the booking amount in the form of credit. It can be used to make new travel bookings with IndiGo for travel within 1 year of creation of the credit shell. What is the validity of the credit shell? In the event of any misuse or abuse of the offer, EaseMyTrip reserves the right to deny the offer to the customers. Yes, you can. In case of multiple passengers, the amount will get equally divided and utilized accordingly. It can only be redeemed against a future booking. It can only be redeemed against a future booking. By PTI May 28, 2020 09:13 IST. How do I get a credit shell? It is a credit note created by IndiGo against a cancelled PNR to be used for a future booking, for the same passenger/s. No, a credit shell cannot be converted into a refund or transferred back to the original mode of payment. Credit Shell has been provided by Indigo for bookings with travel dates from 25th Mar to 31st May in event of flight cancellations due to Covid-19. Can I avail refund instead of the credit shell? IndiGo is crediting credit shell (CS), account for all bookings affected for cancelled flights due to COVID-19, even though the booking was created through your travel agent or third-party website. "We are in the process of cancelling the reservations. Credit shell can be redeemed to make a fresh booking. 2. What is a credit shell? The travel date can be chosen as per customer’s choice. You can do so by clicking. The credit shell is valid to book until 1 year from the date of creation. Credit Shell has been provided by Indigo for bookings with travel dates from 25th Mar to 3rd May in event of flight cancellations due to Covid-19. Please try again later, This will be the username for your new EaseMyTrip account, * Password must be at-least 8 characters long. Hi, To complete the registration process, please click the link in the email we just sent you. As and when your new travel date is finalised, kindly initiate the reschedule request under My Trips through the ixigo website or app. As and when your new travel date is finalised, kindly initiate the reschedule request under My Trips through the ixigo website or app. If you have a credit shell created against a cancelled booking, here is how you can redeem the same to make an online booking in few simple steps. You can do so by clicking HERE. Please enter password and confirm password!! Note. You can use the credit at a later date for a new booking, for the same passenger (s). What are the terms and conditions associated with a credit shell? 2. Name change is not permitted. EaseMyTrip is the sole authority for interpretation of these terms. 8. Step 4: On the payment page, users have to select “IndiGo Credit Shell”. In case of multiple passengers, the amount will be equally divided and utilized accordingly. In addition, EaseMyTrip standard booking and privacy policy on www.EaseMyTrip.com shall apply. It can only be used for the original passenger. Where can I view my credit shell balance? 9. All brands are trademarks of their respective owners. * Password does not match the confirm password. NOTE: For bookings made through ixigo, Credit shell amount will exclude the convenience fee you paid at the time of booking. Select a seat, edit, change, cancel & reschedule your flight. The remaining balance can be used until the date of expiry. No, a credit shell cannot be converted into a refund or transferred back to the original mode of payment. Step 2: On the payment page, select ‘use credit shell’. Step 1: Customers have to search for IndiGo flight of their preferred date and time. To protect customer loyalty with you. You can check credit shell balance against the itinerary directly on the IndiGo website. Step 1: Proceed to search for a flight of your choice. A credit shell is valid for up to 1 year from the date of issuance. Kindly enter your Mobile Number for further verification. Thanks for registering with EaseMyTrip, To complete the registration process, please Only one credit shell can be redeemed in one booking. Manage your IndiGo flight booking. Step 3: User to enter first & last name of the passenger (s) same as present in the old booking. IndiGo, AirAsia giving refunds to travel agents. You can follow these easy steps to claim your credit shell: Step 1: Proceed to search for a flight of your choice. Step 2: Enter the same email address and mobile number that a customer has entered in the old booking. Step 4: Enter mobile number linked to your booking (for guest user) Step 5: Confirm OTP (for guest user) Step 6: Click on the ‘Redeem’ button. 6. Password must be at-least 8 characters long, Kindly enter your Email ID for further verification. How can I redeem my credit shell? Ltd. India. What are the terms and conditions associated with a credit shell? Credit shell (s) issued by IndiGo can be redeemed only for one-way bookings on the desktop site, so please log into your Cleartrip account from your laptop or desktop computer. You can do so by clicking. Your OTP has been sent to your Mobile Number Kindly check your Mobile. 3. Credit shell can be redeemed to make a fresh booking. All Indigo bookings with travel dates between 25th Mar … Your password has been changed successfully! Your OTP has been sent to your Email ID Kindly check your Mail. Click to know more … If your flight has been suspended or cancelled due to the COVID-19 outbreak, IndiGo has automatically cancelled all these bookings and a credit shell has been created against your PNR. 5. The credit shell is non-transferable and it can be used for IndiGo flights only. Get your travel itinerary, download ticket or print boarding pass. In the event of any dispute, Courts of New Delhi will have jurisdiction. You can do so by clicking here It can be used to make new travel bookings with IndiGo for travel within 1 year of creation of the credit shell. Something went wrong. You can check credit shell balance against the itinerary directly on the IndiGo website. If your flight has been suspended or cancelled due to the COVID-19 outbreak, IndiGo has automatically cancelled all these bookings and a credit shell has been created against your PNR. IndiGo. Can I partially use my credit shell? All Indigo bookings with travel dates between 25th Mar 2020 to 3rd May have been protected & equivalent credit amount has been provided against original PNR equal to ticket amount booked previously. The remaining balance can be used until the date of expiry. EaseMyTrip shall not be liable for any loss or damage arising due to force majeure. 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