- Credit shell not granted Open Thangadurai vp filed this complaint against Spicejet Air Line on Nov 10, 2020. D*IU*. Apoorv Mahajan filed complaint against Happyeasygo/spicejet. Complaints againt HappyEasyGo/Spicejet. Credit Shell Usage Options. File a complaint. Spicejet Credit Shell kaise istemaal kare? Dear Sir/Madam, This is with regards to my booking with SPICEJET of **st July, ****, from Mangalore to Patna via Bangalore vide PNR No. The balance amount would be transferred to the credit shell which can be used in future on Spicejet airplanes even if one passenger from the original PNR is travelling.In case of change of flight, the difference between the current and the original fares shall either be put in the credit shell (if net balance is to be paid by airline) or be paid (if net balance is to be paid by passenger). I booked a flight ticket for my family with spicejet, the travel date is supposed to be in july 5 but due to covid situation the flight is cancelled by spicejet and informed us that the flight is cancelled and the amount is saved with them as credit shell and we must travel within march 31, 2021. I am not able to retrieve/use my credit Shell amount for PNR OC7EKW. #TravelUpdate #udChalo 12000 2020/04/23 19:14 Harassment Mumbai. As per the airline directives, the credit shell will be available only after 7 days for bookings between 15th April and 3rd May 2020. Recent Complaints. During lockdown flight got cancelled , they credited amount on credit shell (spice account) , and we have to use that on and before 28 Feb 2021. I have booked tickets in spice jet using Goibibo during lockdown. I got a message from Spicejet on **th June at **:**pm a day before the travel that my flight has got cancelled and the amount has been credited to the CREDIT SHELL and I can use the same amount for any future bookings. I wish that my consumer complaint will get resolved soon. Disclaimer: Credit shell is applicable for suspended IndiGo and SpiceJet flights during the lockdown period (25th March to 14th April). Spicejet airlines-Refund and cancel credit shell amount. | How to use Spicejet's Credit Shell? Credit Shell is a form of credit note, which can be used to make a new booking with Spicejet for the same passenger(s) for travel on or before February 28, 2021. As per the SC order, credit shell should be granted for cancelled tickets. As we are not going to travel anymore for next one year.
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